Do you replace our current IT provider?
Sometimes. In other cases, we can help with security, Microsoft 365, AI governance, or a specific technology review first. The right approach depends on what your firm needs.
Can you help with Microsoft 365 security?
Yes. We can review access, sharing, MFA, email security, device controls, and the settings that often get missed when Microsoft 365 grows organically.
Do you work with smaller firms?
Yes, when there is a good fit. EQIQ is selective because we want every client relationship to get senior attention and practical support.
Can you help us use AI safely?
Yes. We help firms set practical rules, choose approved tools, and reduce the risk of confidential information being used in the wrong place.
How quickly do you respond?
Response expectations are agreed during onboarding and matched to the firm's risk profile. Urgent access, email, device, and security concerns are prioritised because they can affect client service quickly.
What does ongoing support cost?
Pricing depends on firm size, users, locations, risk level, and whether you need full managed IT, cybersecurity support, or a focused Microsoft 365 review. The first conversation clarifies scope before any proposal.
Are you based in New Zealand?
Yes. EQIQ works with New Zealand organisations and understands local expectations around privacy, responsiveness, professional trust, and practical business technology.